Privacy Policy

Last updated: August 2026

OpsAgent is operated by MSApps. We respect your privacy and only collect what we need to run the service. This page explains what we collect, why, where it lives, and how to reach us.

1. What we collect

• Account data — name, work email, company. Provided by you when you sign up or fill the intake form.
• Operational data — content you ask OpsAgent to process (leads, candidates, invoices, messages). Stored only as long as needed to deliver the workflow.
• Usage data — this website uses three analytics and monitoring services: Google Analytics 4 (page views), PostHog (product analytics and session replay — a recording of your visit, hosted in the United States), and Creeper RUM Vitals (page-speed measurements). Between them these receive your IP address, browser user-agent, language, time zone, device memory, the pages you visit and a randomly generated session identifier. Session replay masks the contents of form fields; other on-page text is recorded. We do not use any of this to build advertising profiles and we do not sell it.
• Cookies and browser storage — only what's needed for analytics and session continuity. The analytics services above set cookies and browser-storage keys, including a per-session identifier, when a page first loads.

2. What we don't do

• We don't sell personal data.
• We don't use customer data to train third-party models without explicit opt-in.
• We don't share your data across customers.

3. Where data lives

The OpsAgent application runs on Google Cloud (primary region: us-central1). This website is served by Firebase Hosting (Google) behind the Fastly CDN. Subprocessors include Anthropic (Claude API), Google (Cloud Run, Firebase Hosting, Google Fonts, Google Analytics, Gmail/Calendar), Fastly (CDN), PostHog (product analytics and session replay, United States), Creeper SEO Audit (page-speed monitoring) and jsDelivr (script delivery). Each subprocessor processes this data under the terms it publishes for its own service.

4. Your rights

You can ask us to access, correct, export, or delete your data at any time. Email privacy@opsagents.agency and we'll respond within 30 days. EU/UK residents have GDPR rights; California residents have CCPA rights — both are honored.

5. Security

OpsAgent follows the SOSA framework — Secure Operations & Safety Assurance. See the SOSA whitepaper for the full controls. TL;DR: least-privilege agent permissions, full audit log of every tool call, encrypted secrets, no plaintext credentials in code.

6. Contact

Questions, requests, or concerns: privacy@opsagents.agency or michal@opsagents.agency.